Consumers Slow to Spend Businesses Slow to Hire

What role is government policy playing in fostering corporate width=95caution? By Neil Irwin - Washington Post CHICAGO Corporate profits are soaring.  Companies are sitting on billions of dollars of cash.  And still theyve yet to amp up hiring or make major investments the missing ingredients for a strong economic recovery. Many Democrats say the economy needs more stimulus. Business lobbyists and their Republican allies say it needs less regulation and lower taxes. But here in the heartland of America senior executives say neither sides assessment fits. They blame their profound caution on their view that U.S. consumers are destined to disappoint for many years. As a result they say the economy is unlikely to see the kind of almost unbroken prosperity of the quarter-century that preceded the financial crisis. Across the industrial parks and office towers of the Chicago region in a more than a dozen interviews senior executives said they see Americans for years ahead paying down debts incurred during the now-ended credit boom and adjusting spending to match their often-reduced incomes. Its a different era said Daryl Dulaney chief executive of Siemens Industry which has 30000 U.S. employees who make lighting systems for buildings and a wide range of width=150other products. Our hiring and investment decisions have to be prudent and reflect that. Executives see little evidence that the economy is slipping back into recession. But they describe a business environment in which sales come in fits and starts and their customers cant predict what they will want to buy in the future. In the past our customers had more long-term vision on what theyre going to need said Bill Larsen president of Larsen Packaging Products in Glendale Heights Ill. Now he said they dont know what theyre going to need and when theyre going to need it. Larsens company sells boxes and other packaging materials to all types of companies so its sales closely reflect overall economic activity. Those sales have been swinging widely from month to month. When companies decide whether to hire workers or invest say in a new factory this kind of volatility and uncertainty about future conditions makes for a strong disincentive. During the first half of this year capital expenditures by business have been a bright spot in the economy growing at more than a 20 percent annual rate. But executives say little of this reflects expanded capacity. They say firms are spending primarily to replace equipment they had held onto longer than usual last year to conserve cash. David Casper who heads commercial banking at Harris Bank which has more than 300 branches in the Chicago area estimated that the firm receives three loan applications from businesses looking to replace outdated equipment for every customer seeking to expand productive capacity. These decisions are not being made lightly he said. Were not in normal times yet. Small-scale investments From his office in a leafy office park in suburban Lake Forest Ill. Robert W. Crawford Jr. is one of the executives making such tough decisions. He founded Brook Furniture Rental in 1979 to rent sofas dining room tables and such mostly to executives on a temporary assignment. The firm now has 500 employees in seven markets. At first glance Crawford 71 appears to be on an expansion binge; his company has roughly doubled its purchases of furniture this year. But thats not because of any grand expectations for the future. Instead hes making up for last year when the company cut furniture purchases 40 percent and ran down its inventory. The large spending bump this year is meant mainly to get inventory back up to normal levels. And like the corporate sector as a whole when Crawford gives the green light to an investment its usually designed to lower the need for labor. Instead of expanding capacity such as building a bigger distribution center and having to hire more workers to fill it he is looking to serve existing customers more efficiently. That means for example small-scale investments in software and new packing procedures so that furniture-delivery crews spend less time in traffic and can get seven or eight stops done in a day compared with five or six before. He has thus reduced staffing this year despite an increase in business. Every investment decision we make is more careful and methodical than it was just a few years ago said the gravelly-voiced Crawford. Now we go in smaller and take time to build out capacity. Were being much more precise and conservative about growth. By contrast for most of the 31 years he has been in business it has paid to be bold. As across corporate America risk-taking was rewarded. Those who bet on growth to justify hiring more workers and buying more machinery often profited at the expense of more timid competitors. But executives now project more gradual economic growth and are making less ambitious investment decisions. At Brook Furniture that means entering new markets with a 20000-square-foot distribution center rather than one three times that size as before. Were not taking it for granted that growth will be there said Crawford. Unhappy with Obama What role is government policy playing in fostering corporate caution? The executive class in the Chicago region is none too pleased with many of the policies of President Obama their former hometown senator. They criticize his willingness to let Bush-era tax cuts expire at years end for households that make over $250000 and allow the capital gains tax rate to increase. They dislike aspects of his landmark health-care law and some fear that the financial overhaul legislation enacted this summer will make it harder for them to get loans. Congress has been very tough on businesses said Jason Speer chief executive of Quality Float Works of Schaumburg Ill. which makes the industrial equivalent of toilet ball floats items that sell for up to $1200 and are used to measure water levels in farm and industrial equipment. The company also makes the metal balls that go on the top of flagpoles. Fundamentally executives objected to Obamas policies on the grounds they would make the United States a less competitive place to operate in the long run. But when Speer and other executives were pressed on the role that tax and regulatory policies play in hiring they drew only vague connections. Speer said his decision whether to hire is driven primarily by demand for his products. Orders are coming in strong enough that he is running about 20 hours a week of overtime. So he is weighing whether to hire two or three additional manufacturing workers. None of the executives interviewed linked a specific new government initiative with a specific decision to refrain from hiring. Sustainable growth? Democratic leaders however have been arguing that additional government spending could further stimulate the economy protecting jobs and perhaps even prompting new hiring. Some economists meantime have urged the Federal Reserve to goose the recovery by embarking on an aggressive new effort to pump money into the economy. But Illinois Tool Works in Glenview shows why more government action might offer limited help. David Speer (no relation to Jason) is chief executive of the company which has 60000 employees worldwide in more than 800 business units and $14 billion in sales. He said an additional burst of fiscal stimulus from Washington might help boost economic growth for a period of months. But that is unlikely to affect his decisions about hiring and expansion which Speer said are based on expectations for sales over years to come not just the immediate future. As long as U.S. consumers remain deeply strained he is unlikely to undertake aggressive expansion. More fiscal stimulus might help make things a little better for a couple of quarters but Im not sure it would get at the underlying economic issue Speer said. The core question is: How do you get consumers back on their feet. We need growth in a sustainable way not another Band-Aid. Nor is it clear that new Fed action such as steps to try to lower long-term interest rates and encourage investment would prompt him to expand. For large companies such as Illinois Tool Works the price of borrowed money isnt the problem. The company had $1.3 billion in cash on its balance sheet at the end of June up from $743 million at the end of 2008. Lower interest rates wouldnt make much of a difference either. I could borrow $2 billion tomorrow for 3 1/2 percent said Speer. But what am I going to do with it? Speer is coming to terms with a new economic reality. After an extended economic boom the nation is less than three years into the process of working out the excesses of that period. It took us a decade to get in the ditch we are in Speer said. There isnt going to be instant gratification to get us out of it. Were going to have to get used to a lower growth economy and that is going to be a big adjustment for all of us.
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