There is no good reason to be stuck on hold for hours
Texas Insider Report: WASHINGTON D.C. In response to systematic dropped calls and lengthy holds times the U.S. House of Representatives approved a bipartisan measure that will dramatically improve the Department of Veterans Affairs (VA) appointment system. Co-sponsored by U.S. Representatives Seth Moulton (D-MA) and Will Hurd (R-TX) the
Faster Care for Veterans Act of 2016 will test out electronic appointment scheduling for veterans seeking medical attention with an option to expand the pilot program after 18 months.
#FasterCareforVet
- Increases access to quality health care
- Saves our health system money
- Creates a better experience for veterans
"In the year 2016 there is no good reason that anyone should be stuck on hold for hours to schedule a simple doctors appointmentespecially our nations veterans." said Hurd. This inefficiency is one of countless systematic failures that would put a private-sector company out of business. We must do more for our veterans and I thank my colleague Rep. Moulton for his leadership on the matter."
Our nations veterans deserve the best healthcare in the world period"
said Moulton. As a Member of Congress I declined congressional health care and pledged to receive my care at the VA. I receive excellent service from terrific doctors and nurses at my home VA facility in Massachusetts but I also know that for far too long our veterans have been underserved by outdated systems. It doesnt have to be this way and today Im proud that the House came together to pass my bipartisan bill. This legislation will require the VA to use innovative technology in the private sector and drastically improve access to healthcare for our veterans."
Earlier this year Rep. Hurd who chairs the IT Subcommittee for Oversight and Government Reform hosted a
hearing with Moulton to discuss ways to improve veterans services by implementing modern technology. After releasing a
viral video of one of his staffers struggling to schedule an appointment at the local VA hospital Rep. Moulton spearheaded the
Faster Care for Veterans Act.
